If you haven’t already done so, please sign up to create topics to ask questions or to reply to existing topics. Please update your profile with your own picture or a picture of something you find interesting. Create a new post introducing yourself - tell us how you use Aptible or how you hope to use Aptible.
Our vision for this community is to create a space where Aptillians - users & employees, past, present & future - can come together to ask questions, share knowledge and learn together. We also plan to use the community to hold discussions and gather feedback on our top problem/solution areas as we actively conduct discovery. To that end, we have a few asks that we believe will help us make the most of this space:
Search the community and our documentation first
There’s a good chance that your question has already been answered in one of those two places. If you don’t find an answer or you need to clarify some of the details, create a new post in our community.
Post your questions publicly rather than asking through private message
There is a very good chance that someone else has had the same question (and never asked) or will have the same question at some point in the future. Posting questions publicly is a the best way to share the wealth and also to open up the opportunity for input from diverse sources.
Sanitize any sensitive information
This includes Database Credentials, SSH keys, passwords, tokens, and any confidential Configuration variables you may be using. We are all about security here at Aptible and this community is publicly accessible so please take the time to double check your posts for sensitive information.
Format your questions
This makes it easier to parse important information. We suggest using private GitHub Gists for long code blocks or logs.
Sensitive or Urgent Requests
Some questions are best handled through our support ticketing system. If you have an issue that is time-sensitive or that requires an investigation specific to your application, open a ticket rather than posting a question here. If your post should be routed through our support system, we’ll let you know and move it for you.
Finally, please review our FAQ for community posting guidelines and expectations. We want this space to be welcoming and inclusive of all people. While we expect and welcome disagreement, we will not tolerate any disrespectful, abusive or discriminatory language.